FORTUNE Selects Marriott for Its 'Best Companies To Work For’ List For 11th Consecutive Year!
Thank you for your interest in Marriott International Inc. If you have the desire to work in a quality, fun environment, interacting with a diverse group of people, look no further.
The Marriott International policy of internal advancement sets the stage to reward your hard work and commitment
Residence Inn- Flagstaff is currently seeking a Guest Service Rep
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time.
At Marriott, you can experience the success of an inclusive work environment in which we support your professional growth and celebrate your unique contributions.
For over 75 years, our philosophy has not changed; taking care of our customers begins with taking care of our associates. We invite you to join us and experience a rewarding and successful future at Marriott.
Excellent benefits package: Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount, Free or Reduced Meals and Beverage during shift.
*Apply online at http://greatjobs.marriott.com* and say Craiglist.org referred you!
Marriott has been recognized by:
BusinessWeek - Best Places to Launch a Career
Working Mother - 100 Best Companies for Working Mothers
Black Enterprise - Top 40 Companies for Diversity (Black Enterprise)
Hispanic Business - Diversity Elite
Cond Nast Traveler – World Savers Award for Outstanding
Community Engagement and Social Responsibility Programs
Every year since 1998, Marriott International, Inc. has been named to FORTUNE magazine’s "100 Best Companies to Work For" list, earning the company a place on the magazine’s "all star" list. Marriott’s overall ranking was 72 this year, and it was one of only four companies recognized that had more than 100,000 employees.
Kiosks/computers to apply on-line available at hotel also.
EEO/M/F/V/D
Please apply on-line on our career website @ http://greatjobs.marriott.com. Please allow yourself 30-45 minutes to complete our on-line application. ** Bookmark or Favorite our site and visit us often.
At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong.
